Awesome service and no complaints over 2 years.

1 week and a half into Lightgig's fiber internet and are overall happy with our service. Internet has been stable, no outages, and reliable. Setup was easy as Aidan S. from Lightgig came to install the line and make sure everything was working. Overall, a great experience and a happy customer!

Very helpful and professional. Three days sooner than promised. Called ahead and on time without further directions. Very happy.

Fast, efficient, and professional. Super easy installation set up and explained everything well. Aidan was great!

Had some major WiFi issues over the weekend and reached out and received a call back...on a Sunday! Agent spent about an hour trying to help me and when the problem couldn't be resolved over the phone, she kindly scheduled a tech appointment for me for the following morning. Tech Caleb L called me about 10 minutes before arriving to let me know he was on the way and to make sure I was ready. His polite and congenial tone was reassuring and instantly put me at ease. He arrived on time, as promised, with a friendly smile, and asked me to detail the problems we'd been experiencing. He listened attentively, understood and diagnosed the challenges before us, and devised a solution. Caleb patiently and clearly walked me through the steps necessary to install new equipment and reset the network, he tested connected devices and ensured that speeds and signals were fast and strong, and he was committed to ensuring no problems remained. Caleb was very personable, a pleasure to chat with, and he was great with our cats! We are relieved! All very much appreciated!!

Incredible folks here and services to match! They always have a "what's best for the customer" approach. Great troubleshooting when needed and beyond helpful! 100% recommend!

Caleb L did a fantastic job upgrading my WIFI. He was very attentive and communicated the steps he was going to take to ensure success. I also very much appreciated him walking me through downloading the app to make sure all devices were connected as well as checking the internet speed. Thank you Caleb L!

After having a year and a half of horribly unreliable internet and customer service from Xfinity, we decided to make the switch to Lightgig and could not be happier. We're finally experiencing the stellar, reliable internet that we expect and the ability to get quick, local, and friendly help at any time is such a great thing. Caleb L did our install and did a great job, was friendly, knowledgeable, and easy to work with. We strongly recommend Lightgig!

Caleb and Michael did great! Really quick installation and very kind! Caleb helped walk me through every bit of setting the system up, helped guide me through the app and ensured I felt confident in operating the app before he left. Its super simple and user friendly! Highly recommend them, they are customer service driven and genuinely care! We even got to talk about Jesus and His glory, which was a blessing for my day!

I would recommend lightgig. I've been a customer for over six years. Recently I started having issues due to an outdated router, and a tech was available right away to fix things. Our tech Aiden was very kind, helpful, and knowledgable. There are some outages here and there, like any internet service, but there is always immediate effort to fix them and very prompt customer service, even on weekends.

Highly recommend Lightgig as your ISP over Xfinity. Thank you Aidan for the quick installation.

Great service! Light gig is very efficient with their services and are a very honest and reliable company! Aidan was friendly and respectful and completed a quick thorough job on the install! Thank you for being a great company. :)

The folks here at Lightgig are fantastic. I've been a customer for years and have rarely had any issues with slow speed or outages. I recently lost internet connection after a thunderstorm rolled through our area. I tried troubleshooting what I could but eventually had to call Lightgig. I was immediately met with a real person on the other side of the phone and within an hour they had a tech at my house. The tech, Elijah, was extremely knowledgeable and helpful. After just a few minutes, he had identified the issue (another part of our system that was damaged in the storm and not Lightgig's fault at all), fixed it, and gave me pointers on how to troubleshoot and fix similar issues in the future. The internet speeds, stability, and pricing from Lightgig are fantastic and are on par or better than any competition in the area. However, their staff and customer service are in a completely different league and make them the clear choice for internet service.

Elijah from Lightgig came to install our internet. So far I am impressed with the ease of securing an appointment and the installation process. He thoroughly explained our options of both hardwire and wireless for the tvs. We went with wireless. So far so good- great signal throughout our home. Elijah was polite and professional. This is our first time with fiber optics and we are not disappointed. Very pleased.

Elijah is amazing! Super nice and helpful. I work from home and just bought a new house and was scrambling to get things ready for the work week. They bumped me up in their schedule to make sure I was set up. Such great service and fast internet.

After 15 years with Xfinity and their so-called 'customer service,' I finally made the jump to Lightgig. Best move ever! The technician was a rockstar—came back twice just to make sure everything was running perfectly. Not only is the customer service light years ahead of Xfinity, but I'm actually getting the speeds I'm paying for! Plus, the latency is so much better that it feels like my internet grew wings. Highly recommend Lightgig if you want great service and no more headaches!

LightGig communicates well and is VERY responsive to its customers. When you call you actually get a person that you can understand. I had made an error when changing my installation date but when I called and asked if they could do the install a week early they were able to accommodate me. The installers, Phil and Russell, went above and beyond in not only helping me install my own mesh system but testing the ethernet ports in various rooms to make sure they had a signal. I would recommend LightGig to anyone within their service area.